Owen Hlabangana
Zimbabwe
Virtual Assistant | Customer Support | Research & Administrative Support
- Customer Support
- Data Entry
- +3
Hi! I'm a detail-oriented virtual assistant with experience in customer service, administrative coordination, sales support, and working with international clients. · I help businesses stay organised, communicate effectively with customers, and keep everyday tasks moving smoothly. My experience in tourism has taught me how to understand customer needs, manage bookings and records, coordinate with service providers, solve problems, and follow through on commitments. · Here's how I can help you: · - Email and customer support · - Online research and data entry · - Administrative and virtual assistance · - CRM and customer record management · - Booking coordination and follow-ups · - Document organisation and data management · - Basic marketing assistance and content support · I'm familiar with tools such as HubSpot, Canva, and Mailchimp, and I'm willing to learn new systems and workflows quickly. · I value clear communication, accuracy, reliability, and meeting deadlines. I'm particularly interested in ongoing remote partnerships and project-based work where I can help business owners save time, stay organised, and focus on growing their businesses. · If you need a dependable extra pair of hands to keep your operations running smoothly, I'd be happy to discuss how I can help.
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